Frequently Asked Questions

Web-Manager is a browser-based application that makes it easy for you to access and manage your backed up files and folders. Using Web-Manager, you can create new folders, upload files, move, rename, delete and search files in your online account. You can also view your image files as thumbnails or a slideshow.

View the Web-Manager demo.

Login to your IBackup account at http://www.ibackup.com and click the 'Upload' icon. Browse to select the files that you want to upload and click the 'Upload' button.

Login to your IBackup account at http://www.ibackup.com and click on the file name that you want to download to your machine. You will be prompted to either save it to your computer or open it directly in the associated application like Microsoft Word etc.

Login to your IBackup account at http://www.ibackup.com. Go to My Account > Preferences to set the time format for files in your online backup account.

You can view the quota in your IBackup account from the quota indicator on the menu bar. It displays information on the amount of storage space already utilized and the quota currently available in your account.

You can locate files in your account by entering the full or partial file/folder name in the search box and clicking ‘Go’. The relevant files/folders are displayed.

Image Gallery displays images including photos backed up to your IBackup account. Login to your IBackup account and click 'Image Gallery'. If there are images present in your account, the 'Image Gallery' icon is displayed. Click on the icon to open up the gallery and view the images.

The Image Gallery feature has the below options:

• Slideshow - see the images as an automated slide show.
• Download original - download the image and save it on your local machine.
• Share - share an image with friends /associates.
• Clock wise / Anti clock wise - change the images orientation. (This feature is currently not supported in Internet Explorer)

You can quickly access your frequently used folders by adding them to the Shortcuts list. This feature is useful when you have a large directory structure and the folders are under this structure.

Note that you can add only the folders to Shortcuts and not files.

Login to your IBackup account at http://www.ibackup.com. Select the folders you want to add to shortcuts and click ‘Add to Shortcuts’. To remove a folder from the list of shortcuts, select it and click ‘Delete Shortcuts’.

This could happen if you have removed or renamed the folder that was previously added to Shortcuts.

You may have disabled cookies on your browser. To use IBackup, enable the same on your browser.

If you are using Internet Explorer, go to Tools >Internet Options >Security, click on the button 'Custom Level ...' and enable cookies under the section 'Cookies'.