IBackup Drive maps an IBackup account as a network drive on your computer. After downloading and installing the application, you can map and drag-n-drop files to your IBackup account from Windows explorer. Further, you can directly open and save files stored in your online backup and storage account, from associated applications like Microsoft Office. IBackup Drive supports SSL encryption for data security.

Click IBackup Drive for details.

Download and Install IBackup Drive

To drag-n-drop files between your computer and IBackup Drive:

Open Windows Explorer. Select the file(s)/folder(s) that you want to copy to your IBackup account using IBackup Drive. Drag the file to the drive mapped to your online backup account and drop it there. Do the reverse to restore data.

Alternately, right-click the file/folder on your computer, select 'Copy' and go to the desired folder in your IBackup Drive. Here, right-click on a folder to which you wish to copy the data and select 'Paste'. This will copy the file to your IBackup Drive.

To configure IBackup Drive to work with your Proxy Server, follow the steps listed below:

• Go to Start Menu > Programs > IBackup Drive

• Click Settings

• Click the Advanced tab

You can flush the cache by right-clicking the IBackup Drive Tray Icon on the right hand corner of your Windows screen. A pop-up menu appears with the 'Flush Cache' option. Clicking this button flushes the IBackup Drive cache completely. The application is equipped to flush the cache contents automatically upon each login, if the intelligent caching option is disabled.

When my mouse pointer hovers over a file in Windows Explorer, the download dialog box appears and IBackup Drive downloads the file. Why?

This is actually a feature of Windows Explorer. It extracts the meta information from the file and displays the same in a small pop-up/tool tip window when the mouse hovers over an item. Disable this feature while using IBackup Drive.

To disable this feature, launch Windows Explorer and open the 'Folder Options' dialog under Tools. Next, disable the 'Show pop-up description for folder and desktop items' under View tab. Click 'OK' to apply the changes and restart Windows.

I do not want the application to remember my username and password. Are there any settings for the same?

Unselect the option 'Remember Username and Password' in the login screen, while connecting to the application.

However, to avoid entering the login information on subsequent logins, check the option 'Remember Username and Password'. Also, selecting the 'Reconnect Automatically at Login' option ensures that the application is automatically connected after system reboot.

Can I connect to IBackup Drive from behind a proxy server?

In many enterprise networks, http(s) connections are made via proxy. If you are behind one, check with your administrator on the proxy setups and enter the appropriate information under 'Settings' from IBackup Drive's login screen.

If you are behind a proxy and unable to get the proxy information, we recommend WebFolders that can be set up without proxy information.

Can the IBackup Drive application retain the date and time of files backed to the IBackup account?

You cannot retain the date and time of the files backed up using IBackup Drive. If you want to retain the date and time of the files, we recommend you to use IBackup for Windows.

It is not possible to retain the date and time of the files backed up using IBackup Drive. For this purpose, we recommend IBackup for Windows (Version 5.5.0 and higher).

The latest versions of eFax or j2 Messenger may impact the IBackup Drive application. If you have installed the latest version of the aforesaid applications, then follow the steps listed below to ensure that the application functions smoothly.

Start > Programs > eFax/j2 Messenger > Messenger Tools > Live Menu Settings >'Hide All and click the 'OK' button. Reboot the system for the changes to take effect

In all likelihood, your system's date is out of range with the SSL certificate date range. Verify and set your system date to the current date.

There is a peculiar situation with respect to firewalls such as Zonealarm, especially if they are not set to start automatically on reboot.

If Zonealarm does not restart automatically on reboot, the necessary permissions provided by firewall to run IBackup Drive may be lost. However, the firewall controls are still in place, even if Zonealarm is not running and does not let IBackup Drive run.

To resolve this, simply start Zonealarm if it is not running and then attempt to start IBackup Drive. Provide the required permissions if you are prompted to do so.

IBackup Drive allows you to share files/folders with others for collaborative access, directly from IBackup Drive.

You can create sharable links for your data and send these by email, using IBackup Drive. For this, right-click on the file that you wish to share. Select the 'Send to IBackup Drive sharing' option from the menu that appears. This takes you to a screen where you can set the preferences for your shared resource. Enter your share preferences like password protection, write-enable etc. and the email ID of the recipient(s) to send the share links.

Click IBackup Drive sharing page for details.

Intelligent caching enabled login ensures that you have the latest version of the file data and folder contents in your account, at any given point of time. This option is useful when multiple users are accessing the same account from more than one location.

With the intelligent caching feature, a local cache is created for faster access to the files. If the users modify the contents of the file from different locations, then IBackup Drive pulls the latest version of the file from the IBackup server to the local cache, during operations like opening and copying of files/folders.

Intelligent caching is enabled by default.

The 'Faster with Compression' option triples and even quadruples the transmission speed for certain types of files. It is enabled by default.

IBackup Drive crashes on my machine or I receive errors stating 'sslidrive' or 'stunnel'. How do I fix it?

In all likelihood, your computer is not compatible with certain functions relating to compression for faster transmission. Simply unselect the option 'Faster with Compression' option during login and try again.