IBackup Professional
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Support
 
Monday - Friday, 6:00 AM to 6:00 PM PST
1-800-949-3555 within USA
1-818-251-4200 outside USA
 

Department Extensions:

Dial 2 for Sales
Dial 3 to avail Technical support
Dial 4 for all your Billing inquiries

 
In case you are unable to reach us on the extension for a particular department, dial the other extension. You can also contact us via email at support@ibackup.com, live chat (available 24 x 7) or using the feedback form below.
 


Feedback Form

Use the 'Send Error Report' feature built-in to the IBackup Professional interface to report any application-related issues. This provides the IBackup Professional support team with details such as your system environment etc., that enables us to respond quickly. This feature is available on the IBackup Professional tray icon. To activate it, right-click the tray icon and click 'Send Error Report'. In case the tray icon is not active on the tray, go to Start > Programs > Startup > IBP Monitor.

The 'Send Error Report' mechanism automatically captures essential information - like your IBackup Professional Username etc. Enter the remaining details such as email address, your query etc. and send it across to us. Ensure that you have selected the 'Attach log / trace files' option from the check box.

 
Related Links

FAQs
Resources
Terms of Usage
Privacy Policy
User manual (PDF)
 


Technical Support Request/Feedback Form

Email  
Username Contact Phone Number
Operating System Specify others if any
Issue Related To  
Description of your Problem/ Questions / Comments / Suggestions