2. What information does IBackup gather and how is it used?
Owing to the nature of our product, we must collect personal information from users during the registration process, including first and last names, a valid credit card number to process payment for service, an email address and a password. Your email address may be used to send You periodic updates on IBackup and related products, but only upon Your express consent. To fulfill our commitment to make available the best product to all our users, we track the category of services selected by our individual users as well as all information pertaining to user satisfaction. To ensure the quality of our product, we reserve the right to maintain evaluation and feedback records indefinitely.
SESSION RECORDS: To maintain the quality of service and assist in the analysis of product performance, we may gather data on connection information, including the timing and size of all packets sent over the Internet, during a session.
SURVEYS: In addition to mandatory member information, we may conduct surveys and request users to volunteer demographic information, to be used on an aggregate basis, for internal market research, joint research projects with other companies involved in product development. We would use such information to fine-tune our product and personalize our services.
3. With whom does IBackup share the information?
We do not voluntarily share the user's personal information with any third party without the user's express consent or unless compelled by applicable state and federal laws. Do refer to the IBackup terms page for privacy and security issues related to data stored in user accounts and user information. IBackup does not control the practices of its affiliates. Any queries on how affiliates use the information gathered when You link to them can be gathered by reading their privacy policies. This site contains links to other sites. Pro Softnet Corporation is not responsible for the privacy practices or the content of such websites.
Choice/Opt-Out
Users may opt not to receive any communication on IBackup products and services.
For this, login to your account from the website, click My Account > Edit Profile and clear the ‘Send me updates on IBackup to my email address’ check box.
Security
Never share the password with anyone, unless You intend to collaborate with them, for which they need to read-write access to Your files. On receipt of certain types of sensitive data like financial information, we redirect visitors to the secure portion of our site, using industry standard 128-bit Secure Socket Layer technology. This site has security measures in place to protect against loss, misuse and alteration of the information under our control. The user data is password protected.
For details, see the terms of use.
IBackup uses cookies for user session tracking. They are used solely for identifying user sessions and do not store any personal information.
Correct/Update
This site gives users the option to change and modify information previously provided.
After logging in, You can go to the My Account > Edit Profile option and correct/change information relating to password. You may opt to or opt-out of receiving communication regarding our service. Also, You can cancel/upgrade/downgrade Your account, from available subscription plans.
Contacting the website
If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can contact us at:
Pro Softnet Corporation,
26115, Mureau Road, Suite A,
Calabasas, CA 91302.
privacy@ibackup.com
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